Detail Distributor PABX ALCATEL-LUCENT OmniPCX = ALCATEL OmniPCX
Alcatel ( NYSE: ALA; Paris: CGEP.PA) has launched the latest version of its Alcatel OmniPCX Office, its IP communication server dedicated to SMBs ( small-to-medium sized business) . The new version includes major developments such as a new PC-based attendant console, IP telephony on a local wireless network, new features for multi-site SMBs, and a SIP network interface providing inter-site links for Voice over IP ( VoIP) and access to further service provider offerings.
The new Alcatel OmniPCX Office offers capabilities and features for multi- site SMBs desiring to reduce their costs without sacrificing the level of service offered to customers and users. The Office Management Console ensures more efficient centralized and secure systems management at each of the sites through a secure Internet connection, providing a quicker response to customer requests, while alleviating the need to dispatch a technician.
In addition, the new Alcatel PIMphony Attendant console application enables SMBs distributed over several sites to centralize call reception at a single site, simplifying the management of incoming calls and call transfers for all sites. Using a graphical interface, it provides instant knowledge of the status of all the terminals on the network - analog or digital phones, IP or PC - wherever they are located.
To leverage the overall growth of WiFi and the use of mobile terminals such as PCs and PDAs, the Alcatel OmniPCX Office release 5.0 includes a VoWLAN-based solution for wireless telephony over IP. This new offer consists of a range of wireless IP terminals providing the same level of service as Alcatel wired digital phones. In addition, the performance of the network is optimized due to integrated control of the quality of service, optimization of voice-data traffic, and management of the autonomy of terminals. This performance improvement results in improved network availability and quality of user experience.
Finally, the Alcatel OmniPCX Office supports SIP protocol both for inter- site voice/ data links and for connectivity with Next Generation Networks. Alcatel has broad experience working with service providers on the deployment and adoption of new network services based on SIP such as fixed-mobile convergence and multi-media and multi-terminal services offered to companies.
" With this new version, the Alcatel OmniPCX Office takes a step forward in fixed/ mobile convergence and takes its place as one of the most advanced IP telephony solutions in the world by supplying a communication solution for small and medium enterprises compatible with and ready for SIP developments, " said David Dwyer, general manager for Alcatel Voice Enterprise activities in North America.
The new version of the Alcatel OmniPCX Office is available in North America starting now through Alcatel business partners.
About Alcatel Enterprise solutions
With more than 500, 000 customers, Alcatel is a leading provider of communication solutions to small, medium, and large enterprises, as well as to public sector institutions worldwide. Alcatel' s enterprise portfolio provides business communication applications, including Unified Communications and Contact Centers, an advanced IP Telephony offering, and IP Networking products. Alcatel' s enterprise solutions deliver an enhanced competitive edge to businesses of all sizes by increasing customer satisfaction, employee productivity, and operational efficiencies.
Alcatel provides communications solutions to telecommunication carriers, Internet service providers and enterprises for delivery of voice, data and video applications to their customers or employees. Alcatel brings its leading position in fixed and mobile broadband networks, applications and services, to help its partners and customers build a user-centric broadband world. With sales of EURO 13.1 billion and 58, 000 employees in 2005, Alcatel operates in more than 130 countries.